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Due to the impact of COVID-19, postal services are no longer guaranteeing delivery times. Please exercise patience and understanding at this time for packages that have longer delivery times than normal. 

It is likely that your order is just delayed, not lost. Therefore, please allow up to 6–8 weeks from the date of shipment for your orders arrival. If your order still does not arrive after 6–8 weeks, please feel free to send me email using this form, be sure to include your order number.

This wait time is applicable to ALL orders (domestic & international), but the impact is greater for orders sent via Lettermail (most Canadian orders & sticker only orders) as well as all orders outside of North America.